Front Desk Officer at Citygate Global Investment Limited

By jubril Lawal
3 Min Read

Citygate Global Investment Limited, established in June 2007, is a Finance company specializing in Microfinance. Registered with the Corporate Affairs Commission (CAC), the organization is also a member of the Association of Non-Bank Microfinance Institutions of Nigeria (AMFIN) and operates as a licensed Money Lending Company across various states in Nigeria.

Citygate Global is committed to supporting dynamic businesses, particularly Small and Medium Enterprises (SMEs), as well as individuals in the private and public sectors. The company provides financial services such as salary advances, local purchasing order (LPO) financing for contractors, asset leasing for businesses, and retail lending programs aimed at empowering women in trade. By focusing on these critical segments of the Nigerian economy, Citygate Global ensures that individuals and businesses gain access to the funds and liquidity they need to thrive.

We are currently hiring for the role below:

Job Title: Front Desk Officer
Location: Lagos
Employment Type: Full-Time

Role Overview

The Front Desk Officer will serve as the organization’s first point of contact for visitors and clients, ensuring excellent customer service and providing administrative support. This role requires a friendly and organized individual capable of multitasking effectively in a dynamic environment.

Key Responsibilities

  • Warmly greet and attend to visitors and clients in a professional manner.
  • Handle incoming calls and direct them to the appropriate staff members.
  • Address inquiries and provide information on the organization’s products and services.
  • Coordinate appointments, meetings, and maintain staff calendars.
  • Manage mail and deliveries, ensuring proper sorting and distribution.
  • Maintain the reception area’s cleanliness and organization.
  • Perform administrative tasks, including data entry, photocopying, and filing.
  • Monitor and replenish office supplies and equipment.
  • Carry out other administrative duties as required.

Job Requirements

  • Education: Minimum of HND or BSc in any discipline.
  • Experience: At least 1-2 years in a customer service or administrative role.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong communication, organizational, and multitasking skills.
  • Professional appearance and demeanor.
  • Ability to work independently or collaboratively as part of a team.
  • Attention to detail with a high level of accountability and accuracy.
  • Exceptional time management and customer service skills.

Behavioral Competencies

  • Communication: Ability to clearly express ideas in written and verbal formats.
  • Planning & Organizing: Skill in setting priorities and managing tasks efficiently.
  • Teamwork: Ability to collaborate effectively with others to achieve goals.

Salary

₦100,000 – ₦120,000 per month.

Application Deadline

11th December 2024.

How to Apply

Interested and qualified candidates should send their resumes to chinedu.oraegbunam@citygateglobal.com using the preferred location as the email subject.

Note:

  • Preference will be given to candidates residing within the Ikeja area.
  • Only shortlisted applicants will be contacted.
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